Home
Web Design & Hosting
Server & Workstation Support
PDA & Mobile Data Systems
Advertising Systems
Support
Contact Us


Electric House
Ninian Way
Wilnecote
Tamworth
Staffordshire
B77 5DE

01827 216544





Server, Workstation and & Network Support


Peace of mind for you network is paramount, as most businesses are dependant on their IT infrastructure to function, it is wise to have the very best support service in times of need.

Here at Croft we offer a full compliment of services to help all size of company.


Onsite support
Helpdesk Support
Remote Support
Web Support

Onsite Support

When the problem requires a more indepth solution - have one of our engineers visit. For mission critical failures and downtime, Croft are on hand to solve the issue and return your systems for full working order.

Helpdesk Support

Prefer to talk to a real person? Give us a call! If our support staff are busy - we'll take a message and call you back as soon as possible.

Remote Support

Remote support can solve a multitude of problems in minutes - and is always an option before an onsite visit. Simple network maintenance and problem solving are dealt with immediately, without hassle in the shortest amount of time.

Web Support

Have a quick question? Need a point in the right direction? Ask us online. In the right hand menu is an option for Skype.  This will connect you directly to our offices. Don't have Skype?
Click here

Server Support

Small business networks to vast call centres - todays IT requirements demand more and more from your network. At the heart of all domain networks is the server.

If installing a new network, choosing the right server is a huge decision that needs alot of consideration. Let Croft search through the products available to provide the perfect solution. From branded servers such as HP and Dell to bespoke custom built in our own facility, we will take all aspects of performance and budget onboard to find the best products.

Let RVCO support and repair your existing server. We are happy to support and service any make or model of server either on pay as you go or on contract. Whichever suits you best.

Operating Systems Supported:

Windows 2003 Server Family
Windows 2000 Server Family
Windows NT 4.0 Server

Some server configuration we have undertaken:

Lockdown Windows XP desktop
For kiosk mode applications in large environments & limit user configuration
Backup Solutions
Either via Windows Backup or Backexec
Email Solutions
Microsoft Exchange Support and Mobile Access including Push Mail
Webhosting
Internet and Intranet sites
SQL Server
Internal and web-based database hosting
File security
Restrict file access to various groups within your company
Web browsing security
Filter and log internet access for every machine
Remote access
Email and Remote desktop for applications and support
Antivirus
Managed antivirus to support the whole network


Workstation Support  

From home office to small business networks - todays IT requirements demand more and more from your network. Where a domain is not required, peer-to-peer is a fantastic option.

If installing a new computers, choosing the right devices is a huge decision that needs alot of consideration. Let Croft search through the products available to provide the perfect solution. From branded equipment such as HP and Dell to bespoke custom built in our own facility, we will take all aspects of performance and budget onboard to find the best products.

Let Croft support and repair your existing network. We are happy to support and service any make or model of computer either on pay as you go or on contract. Whichever suits you best.

Operating Systems Supported:


Windows XP Professional & Home
Windows 2000 Professional
Windows NT 4.0 Workstation
Windows ME
Windows 98
Windows 95

Some configurations we have undertaken:


Lockdown Windows XP Professional desktop
For kiosk mode applications in large environments & limit user configuration
Backup Solutions
Various media including USB Sticks, NAS boxes & External HDD
Email Solutions
Impliment email server software such as Vpop3 with Outlook and Outlook Express
File security
Restrict file access to various groups within your company
Web browsing security
Filter and log internet access for every machine
Remote access
Email and Remote desktop for applications and support
Antivirus
Managed antivirus to support the whole network